Procedure to request a fire or ambulance report

 ALL REQUESTS MUST BE IN WRITING. Please send your correspondence to the following address:

10 Plymouth Street, Mansfield, MA 02048

 In order to obtain a copy of a fire or ambulance report you must provide a written request that includes:

• Date of Incident and approximate time
• Location of Incident
• Type of Incident (MVA, car fire, etc.)
• Name of responsible party or name of patient (if ambulance call.)
• Medical Authorization Release signed by patient (if ambulance call.)
• Check to the Town of Mansfield in the amount of $5.00

 Report requests are filled in a very timely manner, usually with only a couple of days turnaround time.

If you have any questions, please call Fire Administration at (508) 261-7493,
or email at wbacklund@mansfieldma.com
 

MANSFIELD RESCUE
AMBULANCE BILLING INFORMATION

 Please dial 911 for an emergency!

The Mansfield Fire Department uses an external billing company for all ambulance transports.  If you have a question with regard to your bill, please contact: 

COMSTAR
1-800-488-4351

You will need your account number, which is found on the bill, usually preceded by “MF”.

FOR MANSFIELD RESIDENTS ONLY:  If you believe your bill will cause you a financial hardship, you may contact Comstar and inquire about a “Hardship Request” form.  They will send you the form and you will need to complete the form and send it along with the most recent copy of your tax return. Without a copy of your most recent tax return, no decision on a hardship abatement will be made for your account.

 The revenue generated through ambulance billing provides the means to operate Mansfield’s two ambulances at the ALS (Advanced Life Support) level.  Having both ambulances operate at the ALS level has increased our ability to successfully respond to more than one advanced life support rescue call at a time.  The ALS level enables our EMT/Paramedics to provide intravenous therapy, orphangeal intubation (airway management), defibrillation and drug therapy, thus giving us the ability to provide the citizens with a more advanced level of care while enroute to the hospital.